FAQ
How do I place an order?
- To place an order, simply select the desired products, add them to your cart, and follow the checkout instructions.
What payment methods do you accept?
- We accept various payment methods, including credit cards, PayPal, and Apple Pay.
How long does shipping take?
- Shipping times vary by location. Generally, delivery takes between 3-7 business days. We ship from Germany, always on Friday and Saturday.
Can I return or exchange my order?
- Yes! You can return or exchange your order within 30 days of receiving it, provided the items are unused and in their original packaging.
Do you offer international shipping?
Yes, we ship worldwide! Please be aware of shipping costs and potential customs fees
How can I track my order status?
- You will receive a confirmation email with a tracking number once your order has been shipped.
What should I do if I receive a defective item?
Beispiel für häufig gestellte Fragen
- Please contact our customer service within 48 hours of receiving the item, and we will be happy to assist you.
If you have specific questions or need information tailored to your shop, feel free to let me know!
Adresse
Bürresheimer Straße 18
56729 Ettringen